Rebound Electronics is proud to announce that it has achieved silver accreditation in ‘Supply Chains for the 21st Century’ (SC21), an excellence award for the national aerospace and defence supply chain. Rebound is the only UK Distributor to have achieved this Quality award, which is approved by key customers in the aerospace and defence industry.
The SC21 silver level is focused on quality performance, on-time delivery performance and a commitment to continuous improvement, and is awarded to companies that can provide verified customer performance data. In order to achieve this level of quality and excellence, Rebound has followed an intense Continuous Sustainable Improvement Plan (CSIP), which is focused on business improvements.
Through working on the SC21 programme, Rebound has seen significant improvements in its workplace organisation and operations through the initial manufacturing and business excellence assessments, the introduction of the CSIP and the implementation of an NVQ training programme for Lean and Business Improvement Techniques. The CSIP captures all the ideas and unexplored opportunities that would typically arise when a problem occurred, but disappeared when the problem was solved. By capturing these ideas, Rebound as a whole has a much wider knowledge of quality and the way the different elements of the business link together.
With an increasing number of companies’ committing to SC21, the aerospace and defence industry will benefit from a raised performance of its supply chains, and an increased awareness by businesses into how the industry will develop and change in the future. Benefits that Rebound will directly gain from achieving the award include:
Sheila Lord, Rebound’s Quality & Materials Manager said, “It’s fantastic that we have achieved silver SC21 accreditation, especially being the first UK electronics component distributor to attain this level. However, quality is part of the Rebound culture and not just an awards process that we need to go through from time to time, to ensure that our customers continually and repeatedly receive the best possible service. Our processes and business excellence models that we’ve put in place across the Rebound Group provide a consistent, quality approach in everything we do.”
Rebound officially received the award at the Farnborough Airshow on 12 July 2012. Previously Rebound was awarded the bronze SC21 level in February 2011, followed by AS9120 approval in March 2011. Currently there are only 19 companies in the UK with the silver level of award, which demonstrates their commitment to developing quality, competitive supply chains, delivering increased value to customers.